Returns & Exchanges
At Cubavera, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unworn, unwashed, and tagged merchandise within 60 days of purchase.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Choose your preferred return method to generate a prepaid shipping label or a QR code for printerless drop-off at authorized locations.
- 3.Pack Your Items
Securely place your items in the original packaging if possible, ensuring all original tags are attached and the shipment is properly sealed.
- 4.Ship and Track
Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
